H.J. Heinz Company - Corporate Social Responsibility

Workplace Safety

Heinz believes that occupational health and safety is the most important element of good operational performance from the factory floor to our global offices. Our Company has placed an emphasis on workplace safety and continuous improvement in this crucial area because people are Heinz’s greatest resource. Heinz has conducted mandatory safety training for all production employees.

Heinz has maintained a comprehensive safety management system and requires each of our production employees to adhere to strict safety guidelines that meet or exceed industry standards in the countries where we manufacture.

Each Heinz facility around the world has been required to implement the Heinz Safety Process, a systematic approach to creating safe work environments that aims to eliminate occupational injuries and illnesses.

Heinz Safety Process

The Heinz Safety Process is based on four key principles:

  • Nothing we do is worth getting hurt for;
  • Occupational Health & Safety can be managed;
  • Every injury/illness could and should have been prevented; and
  • Occupational Health & Safety is everyone’s responsibility.

Elements of the Heinz Safety Process:

  • Expectations and Involvement
  • Goal Setting and Action Planning
  • Standards Implementation
  • Planning for Safe Conditions
  • Site Training Systems
  • Safe Practices
  • Leading Behavior
  • Behavior Observation
  • Performance Tracking and Review

Heinz has also employed dedicated and trained safety professionals at each manufacturing site to facilitate the Safety Process and compliance with standards and regulations. Annual Safety Health Accident Reduction Plans are developed and reviewed by site-level Safety Committees and Regional Safety Managers. All Heinz sites strive to continuously improve safety systems and results and address current trends and regulatory compliance.

Operational Risk Management

Occupational health and safety is a key foundation of a broader commitment to Operational Risk Management (ORM), a continual global process that utilizes effective risk identification and assessment in the development and implementation of policies, processes, procedures, systems and controls to mitigate, reduce or address risks that could have a negative impact on our people, our businesses, our brands, the environment and the community.

Heinz manages operational risk across five key risk elements:

  • Occupational Health & Safety
  • Environmental Management
  • Asset Conservation
  • Facility Security
  • Business Continuity Management

Heinz has implemented ORM through our Office of Risk Management along with Sustainability, Enterprise Risk and Reputation Management, and Food Safety & Quality.

Every business unit has been expected to achieve the following for each site:

  • Employ dedicated, educated and experienced ORM leaders;
  • Assign ORM accountability, resources and responsibility at all levels;
  • Implement the Heinz Safety Process;
  • Implement Risk Management processes for Environmental Management, Asset Conservation, Facility Security and Business Continuity;
  • Set annual targets and action plans to achieve continuous improvement; and
  • Measure performance against the Heinz Global ORM Scorecard.

North America: Sharing Best Practices

Heinz North America held an annual Operational Risk Management (ORM) conference for all ORM Managers and Plant Managers from each plant location to:

  • Share Best Practices;
  • Deploy Key Strategies and Messages;
  • Attend Educational Forums;
  • Receive Performance Recognition; and
  • Network with Colleagues and Peers.

Global Operating Principles

In addition, our Global Operating Principles address health and safety as an integral part of all operational performance. The Heinz Global Operating Principles were developed to incorporate elements of three widely respected documents: The Sullivan Principles, the U.N. Global Compact, and the International Labor Organization’s Human Rights Principles. The Heinz Global Operating Principles apply to all Heinz employees and facilities, and each Heinz affiliate is required to certify compliance and agree to monitoring by internal auditors.

All Heinz facilities have been required to comply with our Global Operating Principles. In addition, they have been expected to comply with Heinz policies and national and local safety laws.

Heinz’s Corporate Social Responsibility Committee has set the tone for safety and annually reviews all global results. During the reporting cycle, the Office of the Chairman provided oversight to ensure that every level of management in every facility was held accountable for implementing the Heinz Safety Process in their respective areas of authority. Annual business plans have been required to incorporate safety objectives and goals. Facility managers have been required to measure performance against those goals, which have been part of our Annual Incentive Plan to reduce incidents.


Our stringent efforts to keep our facilities safe have generated positive results. In 2012, the Company lowered its Total Recordable Incident Rate (TRIR)* to 1.35 from 1.64 in the prior year. Heinz North America reduced its TRIR to 1.44 from 1.49, Heinz Europe, Africa and Middle East reduced its TRIR to 1.51 from 1.64 and Asia Pacific lowered its TRIR to 1.05 from 1.51.

Our long-term goal has been to reach a Company Total Recordable Incident Rate (TRIR) of 1.0 or below at all of our facilities. Our TRIR in 2012 was 1.35 versus 1.64 a year earlier and it improved over the last seven years.